Enable your business to re-capture unsatisfied guests
If a guest within your business was dissatisfied for any one reason or another, the liklihood of them returning is low and the likelihood of them spreading bad word-of-mouth is increased. Our real-time feedback delivery system now offers you the opportunity to SAVE the experience. Statistics show that 70% will give you a second chance if you solve their issue at some point in time but if you do it in real-time, your chances to "Recover the Guest" jumps up to 95%.
- Increase return visits
- Build more loyal customers
- SAVE the experience
- Increase your chances of recovering the guest (0% vs 70% vs 95%)
- Reduce your "BAD" word-of-mouth